> From: Ilia A. [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, January 15, 2003 11:19 AM > > Consider the following, there are a lot more PHP users then PHP > developers and > considering that not all PHP developers are actively involved in the bug > solving process (many are involved with PEAR/PECL/Documentation > and so on) > there are very few people actively working on resolving bugs. > This makes the > time of these people very valuable, people who post invalid bug > reports eat > up that valuable time and by doing so not only cause a loss of bug fixing > time but also disillusion developers and often make them move on to more > exciting things like writing new code. > > Perhaps a slightly less then an absolutely polite approach, will > make those > people reconsider their bug posting technique and do a little > research before > deciding that their non-working script constitutes a valid bug report and > start wasting everyone's time. Most of the time when a bug is > marked bogus > the developer will indicate why the bug is bogus, so that the user is not > left in the dark.
Like I said, ultimately, whatever works best for the folks actively resolving the best approach. My only point was that the people posting the bugs often aren't aware of these dynamics beforehand, so the "less then an absolutely polite approach," which makes sense when you explain it here, can be discouraging. > All that said, I see nothing especially inflammatory about > 'bogus' and I do > not believe it is the intent of the developers to insult or > degrade the user > who had posted a bogus report. The 'invalid' status that was > proposed, in my > opinion, just as 'unfriendly' as bogus. I don't think that anyone thinks it's the intent of developers to insult or degrade users. -dave -- PHP Development Mailing List <http://www.php.net/> To unsubscribe, visit: http://www.php.net/unsub.php
