Jay Blanchard wrote: > I generally would not do this, but I have an urgent need and this group > has seen everything; I need two USB ports on a system to have the same > channel. I continue to STFW but have not come upon something like this > yet. The application is for softphones in a call center environment, the > headsets to be used are USB headsets...having two USB ports on the same > channel would allow supervisors to plug-in and listen to a call with a > call center rep. Anyone heard of anything like this? I appreciate any > clues and nuggets. >
You'd be better hooking into a SIP/VoIP system with e.g. Asterisk at the backend and you can then configure it to spy on the channels/record the channel contents etc. This would then work regardless of the hardware used (USB Headsets, SIP Softphones etc.). Hope that helps. Col. -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
