On Sat, Sep 12, 2009 at 10:22:10AM -0400, tedd wrote:

> At 6:02 PM -0400 9/11/09, Paul M Foster wrote:
>> I typically use us2.php.net, which is hosted by Hurricane Electric.
>> Paul
> Paul:
> I wouldn't use Hurricane Electric if their accounts were provided for free!
> The following is an experience I had with Hurricane Electric and
> support for my opinion as to their "service".
> You see, many years ago Hurricane Electric hosted (IMO with
> complicity) a porn site that sent out over 2000 porn spams to AOL
> using MY email address as the person to contact. That incident caused
> me a great deal of trouble.
> In an attempt to understand and resolve the problem, I sent several
> emails to Hurricane Electric; I called them numerous times via
> telephone; and I even sent them letters via the US mail. But
> unfortunately they refused to answer ANY of my correspondence. Their
> lack of communication provided support for my opinion of their
> complicity with what had happened.
> A few years back they contacted me (again more spam) soliciting my
> interest in hosting with them. Normally, I would have just reported
> such spam to spamcop, but because of the incident I replied and told
> them what had happened.
> Later I was contacted by one of their technicians who looked thorough
> their records and confirmed/admitted the incident. However, he told
> me that they could not be held responsible for they clients they
> host. Furthermore, they have no intention of screening their clients.
> He said that they will provide hosting to whomever they want,
> including porn and spam sites. If their clients do anything wrong per
> "their standards", then they will deal with it internally. Otherwise
> they don't care about any harm done to anyone by them hosting such
> sites. In short, they want the money but not the responsibility.
> Now, maybe Hurricane Electric has changed its ways, but they can't
> change their past.
> In my opinion, there are more than enough hosting companies who care
> about the damage they might cause and take steps to reduce the about
> spam and porn on the net. My advice, seek hosts other than Hurricane
> Electric.

I don't know much about HE, other than the fact that they run ads in
Linux Journal. But they're a real hosting company, like Rackspace or
1and1. Yahoo (who hosts www.php.net) isn't a company I think of as a
hosting company. And they're an internet behemoth, like Godaddy or
Microsoft. So I'd personally steer away from them. Just my bias.

It sounds like HE's real problem is their TOS. I've hosted with a lot of
companies who will drop accounts where they find porn, spam and warez;
it's part of their TOS. The other problem I can see is that they are
apparently unwilling to even mediate a problem between two of their
accounts. "We just host 'em. Other than that, we don't care." Typical. I
expect the porn company paid them a *lot* more money than you did, so
they simply looked the other way. A shame.

The lesson, I suppose, is to look at the terms of service before you
sign up with a hosting company. You may still end up being a victim, but
at least you know what you're getting yourself into. If they don't
specifically disavow porn, spam and warez, then they allow (and in
effect, condone) it.


Paul M. Foster

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