I have seen this issue with egw as well, especially on
sites hosting multiple hosts managed through rpoducts like
cpanel..... never could figure out what was causing the
problem and just gave up.......... unfortunate.....
Chris Weiss wrote:
On 11/28/06, Jason Taylor <[EMAIL PROTECTED]> wrote:
Path to user and group files HAS TO BE OUTSIDE of the webservers
document-root!!! appears when I try to use TTS (create new ticket) or
file manager.
DocumentRoot (according to httpd.conf) = /var/www/html
where phpgroupware resides = /var/www/html/phpgroupware
user and group file directory as shown in setup/config.php =
/home/phpgroupware with world read/write permissions
server is FC 6, apache 2.2.3, php 5.1.6, mysql 5.0.27, phpgroupware
was updated via CVS @ 1500 GMT 28-Nov-2006
I'm not very familiar with FC, but could an open basedir restriction
be taking place? or, sometimes /home is not read/listable to "all"
and thus apache can't get to it because the user apache runs as is not
in the users group.
I've never had this problem with debian/ubuntu but I also usualy put
the files dir right next to the docs root, so on your server i'd have
it in /var/www/files/
also check what phpinfo() says the doc root is, there's a link for it
in the Admin menu of phpgroupware.
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