Another idea: The message-header seems to be correct, when checking with a RFC2047-decoder. The message headers are encoded iso-8859-2 (the name contains special characters, the mail-adress does not contain any special character).
When I use pilertest, the name is extracted without special characters and the locale shows en_US.UTF-8 (whereas the mail is ISO-8859-2). Maybe the problem is there somewhere? BR, Christian Christian Katterl Teamleader Technical IT Asamer Baustoffe AG Unterthalham Straße 2 4694 Ohlsdorf Austria tel +43 50 799 - 2511 mobile +43 664 811 54 99 c.katt...@asamer.at www.abag.at This message is confidential. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message by mistake, please advise the sender. Firmenbuch: Landesgericht Wels, FN: 407726y, ATU 68646334 -----Ursprüngliche Nachricht----- Von: Katterl Christian Gesendet: Montag, 26. Februar 2018 13:16 An: 'Piler User' Betreff: AW: Problem with distribution groups Very strange - when I export the item from outlook to msg, then I can see my mail-address in the from field - quite "messed up"..but readable: From: =?iso-8859-2?Q?Lastname=E6_Firstname?= <f.lastn...@mydomain.tld> When I convert that mail to eml, the mail-address get's lost... BR, Christian -----Ursprüngliche Nachricht----- Von: Katterl Christian Gesendet: Montag, 26. Februar 2018 12:51 An: Piler User Betreff: AW: Problem with distribution groups Hello Janos, using pilertest, I can see - in the from-field, that it detects my name (firstname and lastname; not email-address). It's in the format: from: *lastname firstname ()* When I try to export an archived mail (what I can find in the gui) from piler and use pilertest, I get: from: *lastname firstname f.lastn...@mydomain.tld f lastname mydomain tld (mydomain.tld)* BR, Christian -----Ursprüngliche Nachricht----- Von: s...@acts.hu [mailto:s...@acts.hu] Gesendet: Freitag, 23. Februar 2018 13:26 An: Piler User Betreff: Re: Problem with distribution groups Hello Christian, On 2018-02-23 12:47, Katterl Christian wrote: > > i have a very strange issue with an exchange-distribution group. > > When I am sending an email to a distribution group (all users, > including me are members; the option that users who can send mails to > this group have to be authenticated is ticked), I can see it arriving > on mailpiler - see log: > > Feb 23 06:59:43 aohmailarchive01 piler[2808]: > 400000005a8fadd91a5683fc0029ba0ab6a0: from=me.mys...@mydomain.tld, > size=17775/4288, attachments=0, reference=, > message-id=<dd8f5187751dba4e89c4487f35a9f048a0f27...@mymailserver.mydo > main.tld>, > retention=3, folder=0, delay=0.36, > delays=0.36/0.00/0.00/0.00/0.00/0.00, status=stored > > When I log in to mailpiler as user me.mys...@mydomain.tld I cannot > find this mail. Even other users who are member of this group cannot > find this mail. > > Other groups are working…. > > Users are authenticated against ldap (2 ldap's configured; > $config['ENABLE_SAAS'] = 1; and $config['ENABLE_LDAP_AUTH'] = 1; > enabled. > > LDAP_MAIL_ATTR is set to mail > > LDAP_ACCOUNT_OBJECTCLASS is set to user > > LDAP_DISTRIBUTIONLIST_ATTR is set to member > > LDAP_DISTRIBUTIONLIST_OBJECTCLASS is set to user > > What can be wrong? First, check this message with pilertest, and see what sender and recipient addresses the parser recognizes. Then check if either of those addresses is on your list of emails the gui assigns to your user. Janos
