Am 06. Sep, 2007 schw�tzte Craig Brooksby so:
I manage a team of 5 who do a wide variety of small tech projects for our customers. We need a "request tracking" or "issue tracking" system to both help us collaborate among ourselves, but also communicate to 100 coworkers and 900 clients.I have been looking at RT from http://www.bestpractical.com/rt/ and it seems to have all the features we need.
RT has a pretty good reputation in the LOPSA community. It also has a reputation for being a pain to setup, but those who use packages from their distribution say it installs easily enough. ciao, der.hans -- # https://www.LuftHans.com/ http://www.CiscoLearning.org/ # "Luckily, this is a comic book, for which no idea is too complex." # -- Larry Gonick from The Cartoon History of the United States
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