I have used this before it works out pretty well you can claim tickets. You have different queues for other tickets. It seems to do the job pretty well. I don't know if this helps
Craig Brooksby wrote: > I manage a team of 5 who do a wide variety of small tech projects for > our customers. We need a "request tracking" or "issue tracking" > system to both help us collaborate among ourselves, but also > communicate to 100 coworkers and 900 clients. > > I have been looking at RT from http://www.bestpractical.com/rt/ and it > seems to have all the features we need. > > If anyone has other suggestions or experience, please chime in. Thanks. > --------------------------------------------------- > PLUG-discuss mailing list - [email protected] > To subscribe, unsubscribe, or to change your mail settings: > http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss > > --------------------------------------------------- PLUG-discuss mailing list - [email protected] To subscribe, unsubscribe, or to change your mail settings: http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
