Ping is your friend.

-wes

On Mon, Mar 15, 2010 at 3:11 PM, Randy Stapilus <[email protected]>wrote:

> Around Thanksgiving I picked up a notebook at Free Geek, outfitted
> with Ubuntu, for use by my brother in law in northern California. We
> also set up a wireless broadband system for the house. His computer
> literacy is very limited, but he just uses it mainly for web surfing,
> and for the last four months it has been working fine.
>
> Yesterday, he started it up and seems to be blocked from going
> online. All the wireless and modem equipment seems to be operating as
> per normal, and the notebook is otherwise functioning okay.
>
> I've tried a few basic checks to try to figure out what the problem
> is, but no luck. Firefox had the "work offline" box checked at one
> point, but we got it de-checked and it's still not connecting. (The
> error messages we get, when asking the browser to go to a URL, have
> been "server not found.")
>
> BIL would not have *intentionally* made any changes to settings, but
> might have inadvertently done something - the computer's touch pad
> and even keyboard are very sensitive.
>
> His ISP, AT&T, wants extortionate amounts of money to put someone on
> the line and work it through. (Apparently Linux isn't included in
> their basic support.)
>
> Any suggestions?
>
>
> Randy Stapilus
> www.ridenbaugh.com
> Northwest politics and public affairs
> WA, OR, ID Public Affairs Digests
>
>
>
>
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