> Does anyone have any suggestions?

I think there was this transitional period where MS Office saved its
new format with .xml extension, but now it's .docx.

Try making a copy of the file and rename it with an extension ".docx"
and then open it in open office or libre office.  The newer the
version of OO/LO the better.  If that doesn't work, then I'm not sure
what the free alternatives are...


HTH,
tim
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