Yes, PSU administration in general is HORRIBLE. But some of that is funding constraints, and some of that is general ineptitude.
On Sun, Feb 24, 2013 at 7:36 PM, John Jason Jordan <[email protected]>wrote: > On Sun, 24 Feb 2013 18:17:07 -0800 > wes <[email protected]> dijo: > > >as an admin for several domains on google email hosting, I can say the > >following with some degree of certainty: > > > >aliasing one address to another is trivially easy. moving emails from > >one account to another is complicated and convoluted. I spend HOURS > >doing this. > > > >also: more than likely, no money changed hands between PSU and Google > >regarding moving email hosting. Potentially some paid support calls to > >work out details, but I seriously doubt anything beyond that. > > Thanks for the observations. > > It has been over a week and they have not succeeded in creating the > alias. > > I can move the e-mails from the old account to the new one in a matter > of minutes with Claws-Mail, because both accounts are IMAP4. In fact, I > can just drag and drop entire folders from the old account to the new > one with the Claws-Mail GUI. In a matter of minutes Claws-Mail will move > the mails to the new account on the Google server. > > The problem is that the help desk people kept assuring me that I could > keep the old account (which was not correct), so I did not bother to > move the saved e-mails from my old account to the new one. Finally, the > old account was disabled. Now I cannot move the mails out of it to the > new account because I no longer have access to the old account. If only > someone would listen to me, enable the old account for 15 minutes, I > could resolve most of the problem. But the front desk people do not > have the authority to do this, and I can't get to anyone who does have > the authority. > > In the meantime, Friday morning I received a phone call from a student > because his e-mail to me had bounced. I volunteer to help students in > their linguistics classes. For years professors have been giving out my > e-mail address (and sometimes my phone number, fortunately) to students > as a resource they can contact when they need help. There are hundreds > of these students and I have no way to communicate to them that I have > a new e-mail address. Not being reachable by students is a vacation for > me, but ultimately not good. > > PSU is a very frustrating place. > _______________________________________________ > PLUG mailing list > [email protected] > http://lists.pdxlinux.org/mailman/listinfo/plug > _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
