>>>>> "Rich" == Rich Shepard <[email protected]> writes:

Rich>    While out of the state last week I was not able to use ssh to
Rich> access my office server. The hotel replaced their wifi with
Rich> ethernet (yay, team!) so there was no problem obtaining an IP
Rich> address from their provider's server.  However, packets would go
Rich> no further than a Frontier Communications server in Beaverton.

Rich>    I would like to understand why I could ping the server (mail
Rich> dot appl-ecosys dot com) by name or IP address (which I obtained
Rich> using 'host' since Frontier changes it several times each evening
Rich> and night), but traceroute and ssh failed to reach the same
Rich> destination.

[...]

Rich>    It is curious that traceroute fails at hop 8 for the name but
Rich> at hop 5 for the IP address. N.B. The two IP addresses are the
Rich> result of my saving the output on two different days and Frontier
Rich> had changed it between attempts.

Rich>    My interpretation is that this is a telco issue. Is that
Rich> correct? If so, is there anything I can do should this problem
Rich> re-appear the next time I'm away from the office?

Ping and ordinary traceroute is an inadequate test.  ICMP ping requests
are sometimes dropped.  You should also test with tcptraceroute, which
disguises itself as a regular TCP connection and is much less likely to
be dropped.  You can try port 80 or port 22, and that should tell you
where the packets get lost, e.g.:

  $ tcptraceroute <ipaddr> <port>

One possibility is that your IP address was stale and pointing at
someone different than your server.  There are many other possiblities.


-- 
Russell Senior, President
[email protected]
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