In most cases, to repair broken print queues...
Clear any print jobs in the queue.
Rebuild the print queue using the latest drivers. (Suggest UPD for Win7)
Reboot the printer, confirm IP...test...


On Sun, Aug 5, 2018, 15:15 Dick Steffens <[email protected]> wrote:

> We have a network installed Brother MFC-7820N. As recently as late last
> week it worked fine from either my Ubuntu MATE 16.04 machine or my
> wife's Windows 7 machine. Today attempts to print to it from either
> machine result in an error at the printer. In both cases, the computers
> think the files printed. We've tried shutting down the printer, waiting
> a couple of minutes, and starting it back up, but the results are the
> same. Any thoughts on how to troubleshoot this?
>
> Thanks.
>
> --
> Regards,
>
> Dick Steffens
>
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>
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