On Wed, 12 Sep 2018 17:42:08 -0700 Tomas Kuchta <[email protected]> dijo:
>I ended up with CenturyLink for about the same intro rate. I expect the >same headache at the end of CL contract term. > >I cannot recommend Comcast, especially on price and customer behavior. >Their service was otherwise fine while it lasted. Horrible company. I had Comcast for years, and while their service was stable, it was way too slow for me. I can second what people say about negotiating with them. It was always a pain, although I never had such a miserable experience as Thomas. When I saw the CenturyLink trucks in my neighborhood I couldn't wait to sign up. I now have gigabit service and so far there has been no issue with the connection, except when I kinked the cable. And they fixed it for me at no charge, even though it was probably my fault. Their installers are great, very accommodating and pleasant to deal with. The only problem is their billing, although eventually I got it straightened out. I set it up with auto-pay from my bank and I never hear from them. Once thing I can suggest is to deal with them by going to their office in person. The people there are very nice and helpful. Once of them told me that everyone in the office knew that their billing department was a disaster and that they spend a lot of time fixing billing messes. _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
