The PUC no longer regulates (and hasn't for a few decades) internet rates.
I *think* the PUC still has some regulatory authority over landline copper
telephone lines, but that's about it as far as telecommunication regulation.

On Wed, Sep 12, 2018 at 6:45 PM, Rich Shepard <[email protected]>
wrote:

> On Wed, 12 Sep 2018, Tomas Kuchta wrote:
>
> I was Comcast customer - the initial rate only lasted until the renewal -
>> then they increased my rate 2-3x without any notice or warning. So, I
>> ended out of pocket by significant amount.
>>
>> I was unable to negotiate nor to get out of the contract in any reasonable
>> ways. It was very upsetting experience. The company was behaving
>> unethically with anger and retaliated with cutting my internet connection
>> in the middle of the billing term.
>>
>> I ended up with CenturyLink for about the same intro rate. I expect the
>> same headache at the end of CL contract term.
>>
>> I cannot recommend Comcast, especially on price and customer behavior.
>> Their service was otherwise fine while it lasted. Horrible company.
>>
>
> Tomas,
>
>   I told the two Comcasters that I was quite happy with Frontier and all
> they said in response was how much lower their price was for faster
> download
> speeds. I told them that 1) I don't need faster speeds as I go to another
> virtual workspace and do something else when downloading large data files
> and 2) I've been with Verizon/Frontier long enough to know they don't raise
> their rates unless they do so for everyone in their monopoly area and get
> the PUC to agree to the rate increase.
>
>   The lack of hassle and continuity for my business is worth the extra
> monthly price.
>
> Rich
>
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