On 10/08/2021 11:54 AM, wes wrote:
[snip]
When I do this, the conversation usually goes something like:
Me: Do you see a picture of a file-folder along the bottom of the screen?
Them: No
Me: Ok, click on the Start menu then
Them: What's that?
Me: In the lower left corner of the screen, there is a little picture of a
flag type of shape
Them: Ok, I see that
Me: Click that
Them: Ok, I did
Me: What do you see?
Them: Nothing
(at this point I start seriously reconsidering my life choices)
Me: Ok, try typing in the letters T, H, I, S
Them: Ok, I did that
Me: Do you see an option come up named "This PC"?
(fingers crossed, PLEASE PLEASE PLEASE let this work)
Them: Yes
Me: Ok, click on that
[snip]
Your expectations may be a little high. I would anticipate some
back-and-forth before finding the answers you're looking for.
I'm going to be saved from some of that.
They will be out of town and other things a progressing in a direction
so that I'll be able to see their machine in person *grin*
Thanks
