Are u using postfix?
You can just edit the alias file, and it will do exactly what you want I think.

Its as easey as.
username: [EMAIL PROTECTED], | command.pl


On Jan 28, 2008 12:18 PM, Stuart Jansen <[EMAIL PROTECTED]> wrote:
> On Mon, 2008-01-28 at 12:07 -0700, Steve wrote:
> > In a nutshell I am working with a product that already receives and
> > processes emails from clients and sticks those emails into a customer
> > service que, creating tickets etc.
>
> Sounds like you want RT. http://bestpractical.com/rt/
>
> You might be surprised how little modification you need to do.
>
> I'm pretty sure FogBuz also supports exactly what you want already.
> http://www.fogcreek.com/FogBugz/
>
> --
> "English doesn't borrow from other languages. It follows them down dark
> allies, knocks them over, and goes through their pockets for loose
> grammar." -- Seen on IRC
>
>
>
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