I have an interesting user requirement. They want to track certain conversations automatically and log them to a JIRA type system.
Specifically they want to be able to CC [email protected] and have a bot of some sort create a new bug report then respond to everyone on the list (other CC recipients) with the identifier for the bug so everyone is on the same page. From there, subsequent emails on the topic would be appended to the bug tracker whenever [email protected] is CC'd. I know we've been talking email configurations lately, but assuming I could figure out how to connect it once I got it, how exactly does one go about setting up an email account for a bot and letting it log in, process emails, respond to them and track which ones have been responded to? Is there a framework for something like this? I don't care too much about the language, but this seems like it ought to be a solved problem, sadly google results keep pointing me to email providers when I search for this. Thanks! p.s. Has anyone else noticed a severe drop off in the quality of google search results lately? probably a different conversation, but google is beginning to suck bad for me. /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
