I had aquicj look at the orhginal log 

Code:
--------------------
    
  [21-04-16 08:30:09.6927] Slim::Player::StreamingController::_setPlayingState 
(2377) new playing state PLAYING
  [21-04-16 08:30:09.6934] Slim::Player::StreamingController::_Playing (368) 
Song 0 has now started playing
  [21-04-16 08:30:09.6952] Slim::Player::StreamingController::_Playing (397) 
Song queue is now 0
  [21-04-16 08:30:09.7735] Slim::Player::Squeezebox2::statHandler (156) Error: 
xxxxxxxxxxxxx: Decoder does not support file format, code 0
  [21-04-16 08:30:09.7740] 
Slim::Player::StreamingController::playerStreamingFailed (2248) xxxxxxxxxxxxx
  [21-04-16 08:30:09.7748] Slim::Player::StreamingController::_playersMessage 
(796) Problem: Can't open file for:: 
https://aod.planetradio.co.uk/a80s-meets/20191209110405.m4a?awCollectionId=a80s-meets&awEpisodeId=18497?awCollectionId=231&awEpisodeId=316771&listeningSessionID=6023265325e4dbb2_5641880_Sh7y8E7Q__0000000hC1O
  [21-04-16 08:30:09.7771] 
Slim::Player::StreamingController::_setStreamingState (2386) new streaming 
state IDLE
  
--------------------


Radio & Touch can play a subset of MPEG4 - only streamable files - the
data has to be in the right order The index into where the start of AAC
frames are located within the subsequent data stream has to be sent
before the AAC frames.

This error was typical of files which are in non streamable MPEG4 that
Radio & Touch cannot process.

A quick look at the file and it seem streamable  (i.e. moov before mdat
aka fasstart) but there is something else that Radio/Touch can't
handle.

In 7.9 PlayMP4 and "leading audio" filetypes (i.e. mdat before moov)
were setup to ensure that incompatible files were not sent direct to
Radio / Touch.  I think in LMS 8.* these "leading audio" type are
redundant now and should be removed. 

LMS 8.* MPEG4 handles the "leading audio" but perhaps there is something
else and Reliable maybe adding complexity as changes to transcoding was
also done in LMS 8.*

PlayMP4 using ffmpeg - bypasses LMS so basically the ffmpeg process
downloads the files into memory and sends out flac and so all LMS issues
are avoided.


Code:
--------------------
    
  xx@minitower:/tmp$ /Bento4/bin/mp4info 
20191209110405.m4a\?awCollectionId\=a80s-meets\&awEpisodeId\=18497\?awCollectionId\=231\&awEpisodeId\=316771\&listeningSessionID\=6023265325e4dbb2_5641880_Sh7y8E7Q__0000000hC1O
 
  File:
  major brand:      M4A 
  minor version:    200
  compatible brand: isom
  compatible brand: iso2
  fast start:       yes
  
  Movie:
  duration:   1879702 ms
  time scale: 1000
  fragments:  no
  
  Found 1 Tracks
  Track 1:
  flags:        3 ENABLED IN-MOVIE
  id:           1
  type:         Audio
  duration: 1879702 ms
  language: und
  media:
  sample count: 40476
  timescale:    44100
  duration:     82894848 (media timescale units)
  duration:     1879702 (ms)
  bitrate (computed): 48.000 Kbps
  Sample Description 0
  Coding:      mp4a (MPEG-4 Audio)
  Stream Type: Audio
  Object Type: MPEG-4 Audio
  Max Bitrate: 48000
  Avg Bitrate: 48000
  Buffer Size: 0
  Codecs String: mp4a.40.5
  MPEG-4 Audio Object Type: 5 (Spectral Band Replication)
  MPEG-4 Audio Decoder Config:
  Sampling Frequency: 22050
  Channels: 2
  Extension:
  Object Type: Spectral Band Replication
  SBR Present: yes
  PS Present:  no
  Sampling Frequency: 44100
  Sample Rate: 44100
  Sample Size: 16
  Channels:    2


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