One word of warning so other people don't repeat what I have just done. Make sure iTunes is version 8 before downloading the v2.1 upgrade. iTunes doesn't check for its own upgrade first, and the previous version can't upgrade to 2.1, it therefore suggests going to v2.02 and duly installs this upgrade. After 2.02 is installed, iTunes then checks the iPod and tells you that 2.1 is available, but only if you upgrade iTunes to v8.0. So I've upgraded the iPod twice this morning.
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