Triode;688163 Wrote: 
> Needs its own account if I remember.  (The reason for posting to an old
> bug is to make Alan aware - new bugs may not get seen by the dev
> team...)

There has been a response to the bug from the developer. 

He says

'I'm at a loss to understand what the issue is here with the evidence
so far'

My response is as follows....

how do you think contributing that actually helps towards a resolution?


I'm really not clear...

Have you spoken to Triode? 

what happens in your organisation in this situation? 

Is there no-one you 
can escalate this problem to? 

Or discuss it with? 

Remember that I'm just a consumer who has bought your product on the
assumption
that it worked in a certain way, a way in which it did work for several
years,
until a software change caused it to stop working. You need to find
that
software gremlin and punish him. 

If you can't resolve it, maybe you can tell me who to talk to about
getting my
money back? 

Or who I can complain to who may be able to fix this? 

Or suggest a work around.

Your post is unhelpful. 

You probably think this post is too - but if it stimulates you to some
kind of
resolution, or gets someone else to look at this who may be able to
offer a
resolution then it will have served its purpose.


-- 
trautigan
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