arthurb wrote: 
> Gary,
> 
> I tried to ignore your post because in the past you have generally
> seemed to be helpful to others, and, if my memory serves me well (which
> it rarely does now), you have helped or at least tried to help me too.
> However, I generally disapprove of personal insults, and you have done
> just that in your post. I would ask you to re-read my earlier posts
> above quite carefully, and if you do you will see that I have not given
> any personal abuse to Erland, nor would I. What I have done is to offer
> criticism of his software, sometimes trenchant criticism it is true, but
> always about the product, not about the man. Yes my attempt at humour,
> saying that I wanted to: 'think of a way to get the Royal Navy to drop
> some nukes on Sweden', was silly and not particularly funny, but it was
> also obviously meant to lighten the tone. I did not call myself a
> 'software expert', but I can assure you that I have over four decades of
> experience of technical work with computers, and I have written a great
> deal of software for mainframes, minis and micros and personal
> computers, and, perhaps unlike you, I actually empathise with Erland,
> having been in similar 'support' situations.  I would also point out
> that I have repeatedly said that the major reason for my annoyance was
> because the Multi-library, Custom Scan and Custom Browse, 'plugins'
> provide such powerful and useful function; my terseness is born of
> frustration, not disdain. Lastly, please always remember, just because
> the problem is down to 'user error' does not mean that the user must be
> at fault; poorly designed and documented software will inevitably mean
> the the users are confused and very likely to make mistakes.

I appreciate that you notice that I am typically trying to help folks
around here and rarely get into snits with other posters. In retrospect,
I wish I had written my post to you to blow off my own steam then simply
deleted without posting it. It provided no useful benefit to the forum.
However, I still believe your excessive grumpiness and complaints
directed toward Erland were inappropriate. But my response should have
been to simply ignore these posts. Erland is a big boy and can take care
of himself if he feels insulted. He doesn't need my help. And I do very
much understand your frustration with getting things to work and that it
may not be your fault. But there are good ways and bad ways to respond
to frustration in forum posts. I appreciate that you too now realize
that your attempts at humor and excessive grumpiness may not have been
the best path. So I'd say we were both wrong but I hope we can agree
that there are no hard feelings moving forward.



*Home:* VortexBox 4TB (2.3) > LMS 7.8 > Transporter, Touch, Boom, Radio
w/Battery (all ethernet except Radio)
*Cottage:* VBA 3TB (2.3) > LMS 7.8 > Touch > Benchmark DAC I, Boom,
Radio w/Battery (all ethernet except Radio)
*Office:* Win7(64) > LMS 7.8 > Squeezelite
*Spares:* Touch(3), Radio(3), Boom, SB3, CONTROLLER
*Controllers:* iPhone4S & iPadAir2 (iPeng8 & Squeezepad), CONTROLLER, or
SqueezePlay 7.8 on Win7(64) laptop
*Files:* ripping: dbpoweramp > FLAC; post-rip: mp3tag, PerfectTunes;
Streaming: Spotify
------------------------------------------------------------------------
garym's Profile: http://forums.slimdevices.com/member.php?userid=17325
View this thread: http://forums.slimdevices.com/showthread.php?t=102563

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