Just realized I was included as a Bug Role Creator (I'm so honored... lol). So, here's my ramblings...

1) you may want to have the option to assign which Module of the Project/App that the Bug belongs to... 2) You may want a "My Cases" area, so that each developer can concentrate on Bugz assigned to him/her by the Bug Tracker Admin, etc. 3) You could have a field for "Time Estimate", and then even track the time elapsed if you want to... 4) You could add an area to do simple (and eventually complex) bug reporting (tracking avg. time elapsed, who's smushed the most bugz this month, what types/modules have the most bugs, etc. 5) You could track who (whom?) assigned each bug to whom, so that you can see how the bug was passed around until someone finally killed it. This also helps the developer know why a bug he just assigned to the junior developer is suddenly reassigned back to him/her. 6.) Since taking your CFMX 6.1 Master Class, we have all our CF errors auto-emailed to our support email, which is picked up from FogBugz. We've found that with repeating errors, it's very helpful to have a way to easily view all the errors (with suject lines like "(Prod) - Error occurred in: /reports20/ReportsOrderFields.cfm at Line 232.") select all but one of the repeating errors with check boxes, and do something "in bulk" such as resolve them all as "Duplicates".
7) seven's my (cliche alert!) lucky number
8) Some other potential statuses for a bug are: Active Resolved (Fixed) Resolved (Not Reproducible) Resolved (Duplicate) Resolved (Postponed) Resolved (Won't Fix) Resolved (By Design) Resolved (Implemented) Resolved (Won't Implement) Resolved (Already Exists) Resolved (Responded) Resolved (Won't Respond) Resolved (SPAM) Resolved (Waiting For Info) Closed 9) It's probably better to split out Status from Priority, so they're different fields. Let the Admin choose his/her own Priority levels (1-5, Low-Med-High, etc.) 10) You could add a Version field (eg the version of the software/app in question) 11) Add the ability to e-mail (plus CC and BCC) at any stage of the process, where they can choose e-mail part or all of the log/thread of the bug to one or more addresses. 12) the ability to add attachments that are retained in the thread and/or could be emailed
13) Preferences for Admins and regular Users...
14) Mail config options, so that Admins can setup which email(s) are sent to this Bug Tracker, auto-assigned a Case ID, etc.

This is probably WAY too much info, and I basically just copied 95% of these ideas from FogBugz does, but I wanted to contribute... and I want to use something CF-based instead of FugBugz. Most of these options won't be needed for everyone, so it would be nice if nearly everything mentioned above was on an "option", so that the Admin's could pick and choose how complicate they want their Plum Bug Tracker to be. Small shops want quick, dirty, and simple... but large shops want robust, feature-rich, with lot's of reporting options for those micro-managing bosses we all love... I hope this helps.

Peace.
;} Aaron Longnion

----- Original Message ----- From: "Adam Churvis" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, January 31, 2005 9:13 PM
Subject: Re: [plum] I made a Bug Tracker


And it might even help if I gave you the URL!

http://www.productivityenhancement.com/bug/bugsearchform.cfm

There is no navigation because this is an Alpha that I don't want everyone
seeing.

Respectfully,

Adam Phillip Churvis
Member of Team Macromedia
http://www.ProductivityEnhancement.com

Download Plum and other cool development tools,
and get advanced intensive Master-level training:

* C# & ASP.NET for ColdFusion Developers
* ColdFusion MX Master Class
* Advanced Development with CFMX and SQL Server 2000

----- Original Message ----- From: "Adam Churvis" <[EMAIL PROTECTED]>
To: "Plum Discussion List" <[email protected]>
Sent: Monday, January 31, 2005 10:11 PM
Subject: [plum] I made a Bug Tracker


Guys,

I went ahead and built a Bug Tracker module using Plum this afternoon, and I'm running it on ProductivityEnhancement.com so you can take a quick look
at its consumer side.  There is also a complete admin side with a bug
report, edit and delete controls, etc, and I'll make a Captivate demo of
it
sometime soon, but for now you can comment on the consumer-side interface.

Though you can't see it from the consumer side, it tags each bug with the
person who submitted it (you can see it on the admin side).

Anyone with the Bug Creator role can submit a bug; everyone else can just
search and view them. I've assigned the Bug Creator role to the following
people:

Aaron Longion
Dan O'Keefe
Tim Blankenship
Jeff Fleitz
Marwan Saidi
Frederick Valone

So give it a while with some fake bugs, then let me know what you think of
this simple system.  Should I put in email notification, etc?  I'll make
the
final form available free of charge on ProductivityEnhancement.com once
all
the feedback's in and we update the module.

The whole thing integrates seamlessly into the Plum Framework, and makes
use
of the user and role management, cf_Authorize custom tag, and the Plum CMS
(for placing instructions on the bug search form).

Respectfully,

Adam Phillip Churvis
Member of Team Macromedia
http://www.ProductivityEnhancement.com

Download Plum and other cool development tools,
and get advanced intensive Master-level training:

* C# & ASP.NET for ColdFusion Developers
* ColdFusion MX Master Class
* Advanced Development with CFMX and SQL Server 2000


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