>This time I told them I had done more research and gotten info from Mac
>listers who had the REA repairs done in their countries.
>
>Faxed them Apple TIL article ID #30427 and relevant pages from the Powerbook
>5300/190 REA service manual which specifically states which powerbooks
>qualify & what repairs should be done.
>
>It worked! They will be sending a pickup service with boxes to take my
>two
>5300's to be repaired at Apple headquarters NOT the authorized service
>providers.
>
>Thanks for the encouragement and hope this info will help other listers to
>be
>more persistent with Apple in their countries.
>
>Regards,
>Zita
Good to hear, Zita. Persist long enough and hard enough - and you will
succeed (he said, spouting clich�d truisms ;-)
Cheers,
RD
Remy Davison
Contributing Editor, Insanely-Great Mac <http://www.insanely-great.com>
mail: <[EMAIL PROTECTED]>
RD's PowerBook page: <http://www.macpowerbook.com>
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