>on 9/6/01 8:38 PM, Geoffrey at [EMAIL PROTECTED] can't deny saying:
>> I feel if this is such a problem that they had to set up a
>> recall, err REA, program then they should stand behind the poor
>> design. To me this puts a lot of weight on what will happen in my
>> buying plans, if they fix it I will buy new and go X, if I get stuck,
>> I will buy used and proven tech. To me the new OS X, and the machines
>> that have to handle this transition this REA program says a lot about
>> how a company will back up any problemsthat might be in OS X
>> transition generation. Any tips on how to get Apple to fix this thing
>> or is it really 2 strikes and your out.
I have gotten several 5300s thru more than once, but only for items covered
by the REA. The REA is specific as to what is covered and what is not. IIRC
the display is not specifically covered and so therefore specifically not
covered.
The plastics are covered, but not the LCD.
How to get Apple to repair the display? Pay $400.
Sorry.
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