on 28/09/2001 21:00, (PowerBooks) at [EMAIL PROTECTED] wrote: >> So I'd be interested in hearing from anyone who managed to get a PB >> 5300 through the REA more than 2 times. >> >> I'm also interested in hearing about strategies for fixing the problem >> >> with the book (the classic power-connector-comes-loose syndrome). I'm >> >> thinking "cost effectiveness" here. > > Andrew, > > Call then again and just schedule the service. I did not send that PB in, but > have sent in several others that had been in before, at least twice.. Push > it, itdoes not say how many times it can go thru or if it has to be the > original owner, just what is covered and what is not, Period. They would > prefer that it only go in twice and after that thru a dealer, but now hwere > does it say that it can only go in twice. > > That is one of the specifically mentioned repairs covered by the REA. > > If you feel more comfortable there are repair suggestion somewhere on the web > that tell you how to glue and solder it back on. > > Brent
You should also check the Apple site explaining the details re. the program. Does anyone have the URL? IIRC, there was no mention of a maximum number of times a 5300 or 190 could go through the program - nor should there be, IMHO, as it's hardly your fault the PB keeps failing and/or was not repaired properly the last time(s) it was in for repairs. I remember reading that the program was scheduled to finish in a specific year, 2002 IIRC. Anyone? I agree with Brent, that you should push it (gently, kindly, though firmly) with Apple. I have read posts in the past from people who have had their 5300's through the program 4 or 5 or 6 times! But do check on when the program was supposed to end. One final note: I'd keep sending the faulty 5300 thru the REA program as long as you're able. At some point, Apple may just get fed up enough to replace it with a new PB, which at this point would be a G4. I've read posts of people getting this offer in the past. Chris H -- PowerBooks is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Enter To Win A | -- Canon PowerShot Digital Cameras start at $299 | Free iBook! | Support Low End Mac <http://lowendmac.com/lists/support.html> PowerBooks list info: <http://lowendmac.com/lists/powerbooks.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/powerbooks%40mail.maclaunch.com/> Using a Macintosh? Get free email and more at Applelinks! <http://www.applelinks.com>
