If you have the box open, have you tried plugging it in
(carefully!!) to see if there's an arc or an overheated
component?  Consider doing this... draw some output
current from it for a few minutes... THEN UNPLUG IT 
and carefully touch some components to see if they 
are hot.  As a rule no component should be so hot
that it stings your fingers.

Before you do that, consider this. If by "the end where 
the cord plugs in to" you mean the 120v. cord, then
consider this. If there's an actual "plug" there, it may
be that with use a wire has come loose from the pins.
You said you have to push on it to make it work at all.
If a wire has come loose and it's arcing then some odor
should be coming from the plug after using it.  If it's a
loose wire at this point then it may be fixable. That depends 
on how adept you are at cutting into the rubber and rebuilding
the plug with silicone rubber or other patches.

Good luck...

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