did you really check every font ? If so, how ? Is there a slight possibility that there are old fonts installed ? There are so many possibilities, but a damaged font is always a very good candidate for bad surprises. And if the crash report says, the font is causing the crash, well, I guess Apple knows what and why they are outputting that to the report. Developers only interpret, what the report says. The tools do work well, but they sometimes can fail in the worst case. In this case it's a good idea to have a backup. But there's no need to spit around.
All the best Matthias ----------------------------------------------- Admilon Consulting GmbH http://www.admilon.com iChat/AIM: MatKoyasan Tel. +81-736-56-3905 ----------------------------------------------- Am/On Tue, 24 Jan 2006 20:14:07 +0100 schrieb/wrote Amnon Yaish: > >I'm sorry Jérome, you're not being candid. A corrupt font in my system >is not the only possibility; PowerMail's inability to properly implement >the fallback mechanism in case of missing Unicode characters is much >more likely. >I told you I checked the fonts and found them sound. PowerMail uses the >default system fonts for chinese, and I checked the same fonts are also >used by other programs. Finally, all the built in tools you mentioned >have been useless. > >I wish you good luck. > >Amnon. > > >PowerMail Engineering wrote: > >> Your crash log clearly shows a system problem related to fonts. As you >> reported that the problem occurs on chinese messages, it is reasonable >> to deduce that you have a corrupted chinese font, or maybe a missing >> chinese font. If other mail clients don't crash when displaying the same >> message, it is probably because they do not use the same fonts. Have you >> tried to reinstall the chinese fonts, or to change the font used for >> chinese text in the "display" preference pane? >> >> As for the problem of an unrecoverable database, we are of course very >> worried about that; however, PowerMail has several tools to recover >> damaged databases (partial export, compact, low level rebuild), and a >> third party utility also exists. We also offered you to examine your >> database. We do our best to avoid such situation to happen, but we can't >> make magic software that can recover from any problem. >> >> >> > >

