Amnon Yaish wrote:
>I also know precisely what - in my case at least - hangs PM : it cannot
>properly deal with certain chinese Unicode ranges, and the fallback
>mechanism for unfound characters seems badly implemented. I have
>definitely tested this, and also checked that other software (including
>browsers or mail clients like Thunderbird) do not react in the same manner.
>
>I'm also very dissatisfied with CTM's support in this case: At first
>they pretended that they could find nothing in the crash log I sent
>them, however when I pointed to the problem and insisted, they suddenly
>could see in it that it was related to some font problem, and quite
>easily suggested that I have some corrupt fonts. And when I took the
>time to explain and prove my point, they just disappeared from the radar
>screen - mute, nothing, not even the acknowledgment of having received
>the message, which could be automatic.
Your crash log clearly shows a system problem related to fonts. As you
reported that the problem occurs on chinese messages, it is reasonable
to deduce that you have a corrupted chinese font, or maybe a missing
chinese font. If other mail clients don't crash when displaying the same
message, it is probably because they do not use the same fonts. Have you
tried to reinstall the chinese fonts, or to change the font used for
chinese text in the "display" preference pane?
As for the problem of an unrecoverable database, we are of course very
worried about that; however, PowerMail has several tools to recover
damaged databases (partial export, compact, low level rebuild), and a
third party utility also exists. We also offered you to examine your
database. We do our best to avoid such situation to happen, but we can't
make magic software that can recover from any problem.
Jérôme - PowerMail Engineering
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le logiciel reste agréable et totalement intégré au style Aqua. Beau et
pratique, il fallait le faire !"
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