Hi When I attempted an upgrade from 4.2 to 5.0, all hell broke loose! Upon starting up, the sort index function started, got to the end, and then the app quit (5.0).
I went back and tried to open with 4.2, and the same thing happens, except I get a dialog box that says " Power Mail Engine error occured" There are two buttons. the "More Info" yields another dialog box that says " Class = MAS, what= 1, when=100". Clicking the OK button DOES NOT clear the dialog box. Meanwhile, I can see my browser window open, but can't access it since I can't past the endless loop of the non-working dialog box. It iwas necessary to Force Quit. I was able to work around the problem by bypassing the sorting function. I did that by first trashing the Message database index file within the PowerMail Files Folder,then opening 4.2 , and then selecting the PowerMail Files Folder ( which still had the Message databse file but not the Message database index file). BUT, any attempt at using the sorting function takes me through the process , sorting 15,000 messages, and then at the very end I get the above problem again. What's wrong and what can I do? Thanks Rick Thanks Rick PS: I'm on digest mode. Please e-mail me direct