Try checking the file mappings. I believe that PowerMail uses these settings to assign type/creator codes to (PC) files as they are received. The most straightforward way to do this in in the File Exchange control panel, under the PC Exchange tab (although you can also use the Internet control panel). Scroll down until you hit the pdf extension. It should indicate Acrobat or Acrobat Reader (depending on your user's setup) as the application, and PDF as the file type. If you highlight the pdf line and hit the Change button, you can edit the settings. You can select the application, and then choose a type known to the application. On the right hand side of the pane, the Handle By: control should indicate "Save to File".
- Don -- Don V. Zahniser <[EMAIL PROTECTED]> On Tuesday, July 13, 2004, [EMAIL PROTECTED] was rumored to have said: >One of our users, running PM 4.21 and OS 9.21, seems to have lost the >ability to double-click any PDF files received directly from the message >window. Other document types are fine. I've rebuilt the desktop, to no >avail. She has quite a lot of other PDF files on her hard drive which >open fine in Acrobat and have the correct icon; it seems specific to PDFs >received via PowerMail that lose the type/creator code, revert to a >generic icon, and fail to open when double-clicked. (Of course, they >open fine when using the File:Open command in Acrobat 5.) > >Any ideas? > >Thanks, >z > >
