KL; I guess that if you really want to cancel your purchase then nothing I say is going to dissuade you, but I'd advise hanging in there for a few more hours. CTM is a very small company and sometimes they can be a little bit slow off the blocks when it comes to responding to people because they are working on programming and improving what is already a very slick email app, but the product IS worth it, IMO.
And once your copy of Powermail is activated you probably won't have many reasons to contact CTM; most queries can be resolved by the charming, witty and urbane subscribers to this list. The CTM engineers do regularly chime in on this list, as well, to answer questions that are stumping others. Powermail is the only app I use that feels as if it comes with its own little community (of course that could be more of a DISincentive to some people). Your call, but my advice is to give CTM a chance and, as Wayne pointed out, allow for the time zone differences if you are in the US. Rick -- G4/500 (DP) :: 768 MB RAM :: 10.2.6 :: PM 4.2 :: 3 pane mode -- Original message: Received from [EMAIL PROTECTED] on 18/9/03 at 5:48 pm > > > >I purchased PowerMail last night because I was reasonably well >satisfied with the demo version. > >Shortly thereafter a notice appeared on the screen saying that as soon as >my purchase was reviewed by a human I would receive an e-mail with >further instructions. > >I was given a registration number at the time of purchase which I have >tried entering into the registration page but it doesn't stick and I >can't use the program because I have accumulated too much mail in the >demo version (mail that I don't want to lose). > >I violated a cardinal rule of mine never to buy anything from any >"company" that doesn't provide a physical address and contact phone >number on their web site, and as I still haven't received any >communication from the company, I am really beginning to regret my >action. > >Do any of you fine people have a phone number for this company so I >can check on the status of my purchase? > >If not, can you give me a reason not to contact my credit card >company and cancel the purchase if I haven't heard from them >within 24 hours of the initial transaction? > >I like what I have seen of the program, but this is no way to run a >business! > >kl > > >
