powermail-discuss Digest #2589 - Sunday, March 25, 2007
Powermail Failure...Please Help
by "Robert Morrison" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Barbara Needham" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Sean McBride" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Robert Morrison" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Barbara Needham" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Robert Morrison" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Marlyse Comte" <[EMAIL PROTECTED]>
Re: Powermail Failure...Please Help
by "Matthias Schmidt" <[EMAIL PROTECTED]>
moving a folder from one user environment to another
by "Ken Pope" <[EMAIL PROTECTED]>
----------------------------------------------------------------------
Subject: Powermail Failure...Please Help
From: "Robert Morrison" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 19:09:15 -0500
I'm new to powermail...having just switched from apple mail. I just
spent about a day and a half getting about 20,000 mail messages
systematically transfered over from mail into powermail, setting up 8
email accounts, locations and quite a few filters. Everything was
working great on my mac book and then I went to power up powermail to
check email and I got an error message while opening that there was a
problem in the database. I tried a couple of times...but got the
same error.
I then tried to rebuild things by doing a option/command while
starting powermail. I checked everything except the low level
rebuild. It took about an hour and what I got was nothing like what
I had before. All my accounts and filters were gone as were location
settings. All my folders were also gone and all that was there was a
giant folder which looks like it was created from some apple mail
files...but was not what I had before.
Please help...I'm panicked at best. I appear to have lost several
days work as well as all my email since I changed over. Should I do
a low level rebuild? I have no idea what happened.
Robert
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Barbara Needham" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 17:23:13 -0700
Robert Morrison on 3/24/07 said
>I'm new to powermail...having just switched from apple mail. I just
>spent about a day and a half getting about 20,000 mail messages
>systematically transfered over from mail into powermail, setting up 8
>email accounts, locations and quite a few filters. Everything was
>working great on my mac book and then I went to power up powermail to
>check email and I got an error message while opening that there was a
>problem in the database. I tried a couple of times...but got the
>same error.
>
>I then tried to rebuild things by doing a option/command while
>starting powermail. I checked everything except the low level
>rebuild. It took about an hour and what I got was nothing like what
>I had before. All my accounts and filters were gone as were location
>settings. All my folders were also gone and all that was there was a
>giant folder which looks like it was created from some apple mail
>files...but was not what I had before.
>
>Please help...I'm panicked at best. I appear to have lost several
>days work as well as all my email since I changed over. Should I do
>a low level rebuild? I have no idea what happened.
Do you still have your apple mail?
Was it from panther or tiger?
how did you switch?
Do you know how big your pm database was when working? There is a 2 gb limit.
--
Barbara Needham
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Sean McBride" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 20:21:07 -0400
Robert Morrison ([EMAIL PROTECTED]) on 2007-03-24 20:09 said:
>Please help...I'm panicked at best. I appear to have lost several
>days work as well as all my email since I changed over. Should I do
>a low level rebuild? I have no idea what happened.
You could try, it might help. You might also try PowerMail Salvage
(google it). Also, backup your "PowerMail Files" folder before going
any further.
--
"When the winds of change are blowing, some people are building shelters
and others are building windmills" - Chinese proverb
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Robert Morrison" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 20:40:39 -0500
On Mar 24, 2007, at 7:23 PM, Barbara Needham wrote:
> Robert Morrison on 3/24/07 said
>
>> I'm new to powermail...having just switched from apple mail. I just
>> spent about a day and a half getting about 20,000 mail messages
>> systematically transfered over from mail into powermail, setting up 8
>> email accounts, locations and quite a few filters. Everything was
>> working great on my mac book and then I went to power up powermail to
>> check email and I got an error message while opening that there was a
>> problem in the database. I tried a couple of times...but got the
>> same error.
>>
>> I then tried to rebuild things by doing a option/command while
>> starting powermail. I checked everything except the low level
>> rebuild. It took about an hour and what I got was nothing like what
>> I had before. All my accounts and filters were gone as were location
>> settings. All my folders were also gone and all that was there was a
>> giant folder which looks like it was created from some apple mail
>> files...but was not what I had before.
>>
>> Please help...I'm panicked at best. I appear to have lost several
>> days work as well as all my email since I changed over. Should I do
>> a low level rebuild? I have no idea what happened.
>
> Do you still have your apple mail?
Yes
> Was it from panther or tiger?
Tiger
> how did you switch?
I made folders in mail with the messages I wanted in powermail and
then imported those folders into powermail. I then moved the
messages around in powermail...including putting some of them in the
in tray.
> Do you know how big your pm database was when working? There is a 2
> gb limit.
I noticed that my message database was about 700mb, but my address
book database was 2gb...which was kind of weird. I'm not sure what
the difference between the message and address book databases are.
Robert
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Barbara Needham" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 19:28:07 -0700
Robert Morrison on 3/24/07 said
>
>On Mar 24, 2007, at 7:23 PM, Barbara Needham wrote:
>
>> Robert Morrison on 3/24/07 said
>>
>>> I'm new to powermail...having just switched from apple mail. I just
>>> spent about a day and a half getting about 20,000 mail messages
>>> systematically transfered over from mail into powermail, setting up 8
>>> email accounts, locations and quite a few filters. Everything was
>>> working great on my mac book and then I went to power up powermail to
>>> check email and I got an error message while opening that there was a
>>> problem in the database. I tried a couple of times...but got the
>>> same error.
>>>
>>> I then tried to rebuild things by doing a option/command while
>>> starting powermail. I checked everything except the low level
>>> rebuild. It took about an hour and what I got was nothing like what
>>> I had before. All my accounts and filters were gone as were location
>>> settings. All my folders were also gone and all that was there was a
>>> giant folder which looks like it was created from some apple mail
>>> files...but was not what I had before.
>>>
>>> Please help...I'm panicked at best. I appear to have lost several
>>> days work as well as all my email since I changed over. Should I do
>>> a low level rebuild? I have no idea what happened.
>>
>> Do you still have your apple mail?
>
>Yes
>
>> Was it from panther or tiger?
>
>Tiger
>
>> how did you switch?
>
>I made folders in mail with the messages I wanted in powermail and
>then imported those folders into powermail. I then moved the
>messages around in powermail...including putting some of them in the
>in tray.
>
>> Do you know how big your pm database was when working? There is a 2
>> gb limit.
>
>I noticed that my message database was about 700mb, but my address
>book database was 2gb...which was kind of weird. I'm not sure what
>the difference between the message and address book databases are.
The address database is just an address book which more or less can be
kept in synch with your apple address book, if you so choose.
The message database has all the actual bodies of messages.
Attachments are downloaded to a separate folder, even those things like
"line.gif" which come up when people use stationery for their mail.
If I were you and the messages in the last couple of days are still on
your server or otherwise retrievable...
I would import into PowerMail folder by folder and make sure things are
working correctly after each import.
However, since you'll probably end up doing that anyway if the database
rebuild doesn't work.. might as well try it first.
I find it better when doing the first aid bits on power mail to try one
at a time.
Hopefully someone else with more experience will chime in...
--
Barbara Needham
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Robert Morrison" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 22:04:34 -0500
Thanks, I did everything right the first time...I guess powermail is
just too risky for me...I need reliability and it appears powermail
doesn't have it.
Robert
On Mar 24, 2007, at 9:28 PM, Barbara Needham wrote:
> Robert Morrison on 3/24/07 said
>
>>
>> On Mar 24, 2007, at 7:23 PM, Barbara Needham wrote:
>>
>>> Robert Morrison on 3/24/07 said
>>>
>>>> I'm new to powermail...having just switched from apple mail. I
>>>> just
>>>> spent about a day and a half getting about 20,000 mail messages
>>>> systematically transfered over from mail into powermail, setting
>>>> up 8
>>>> email accounts, locations and quite a few filters. Everything was
>>>> working great on my mac book and then I went to power up
>>>> powermail to
>>>> check email and I got an error message while opening that there
>>>> was a
>>>> problem in the database. I tried a couple of times...but got the
>>>> same error.
>>>>
>>>> I then tried to rebuild things by doing a option/command while
>>>> starting powermail. I checked everything except the low level
>>>> rebuild. It took about an hour and what I got was nothing like
>>>> what
>>>> I had before. All my accounts and filters were gone as were
>>>> location
>>>> settings. All my folders were also gone and all that was there
>>>> was a
>>>> giant folder which looks like it was created from some apple mail
>>>> files...but was not what I had before.
>>>>
>>>> Please help...I'm panicked at best. I appear to have lost several
>>>> days work as well as all my email since I changed over. Should
>>>> I do
>>>> a low level rebuild? I have no idea what happened.
>>>
>>> Do you still have your apple mail?
>>
>> Yes
>>
>>> Was it from panther or tiger?
>>
>> Tiger
>>
>>> how did you switch?
>>
>> I made folders in mail with the messages I wanted in powermail and
>> then imported those folders into powermail. I then moved the
>> messages around in powermail...including putting some of them in the
>> in tray.
>>
>>> Do you know how big your pm database was when working? There is a 2
>>> gb limit.
>>
>> I noticed that my message database was about 700mb, but my address
>> book database was 2gb...which was kind of weird. I'm not sure what
>> the difference between the message and address book databases are.
>
> The address database is just an address book which more or less can be
> kept in synch with your apple address book, if you so choose.
>
> The message database has all the actual bodies of messages.
>
> Attachments are downloaded to a separate folder, even those things
> like
> "line.gif" which come up when people use stationery for their mail.
>
> If I were you and the messages in the last couple of days are still on
> your server or otherwise retrievable...
>
> I would import into PowerMail folder by folder and make sure things
> are
> working correctly after each import.
>
> However, since you'll probably end up doing that anyway if the
> database
> rebuild doesn't work.. might as well try it first.
>
> I find it better when doing the first aid bits on power mail to try
> one
> at a time.
>
> Hopefully someone else with more experience will chime in...
>
>
> --
>
> Barbara Needham
>
>
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Marlyse Comte" <[EMAIL PROTECTED]>
Date: Sat, 24 Mar 2007 22:39:45 -0500
Robert - I digress.
Very often when a user comes with a shorthand reaction like you show
below it can very often be traced back to user error, including user
oversight of some sort or manner.
I'm using PM since many years since Claris Emailer and I've had huge
traffic in it and PM is an EXTREMELY good and rock solid email
application. Period.
Obviously you did something which gave PM a marvelous hiccup, but PM
is NOT "risky" per se - right now I am using Apple's Mail because my
PowerBook is in overhaul and I'm telling you, I'm having the hardest
time and am missing PM with it's slick logic and workflow very, very
much. One thing this shows is that people often will feel more
comfortable with what they are used to be using, such as you and
Mail. Also, I've yet to find software which has not some sort of bug
or quirk. I do not idealize PM to the point that I'm saying it is
faultless, but it is VERY solid and very good and you have thrown A
LOT at it and we come in at the end of it all and for us users - yes,
I am not affiliated with CTM, I'm just a user as are others on this
list - it is impossible to know what exactly you have done. I'm sure
that if I sat the 2 days next to you watching the whole process I
could nail the problem down quite a bit better. But that you end up
with one big lump sum of a folder and things gone and this and
that... this does NOT sound as if normal PM actions have been at
work, something really went far, far off the rails.
This said, I assume the following :
a) you first tested PM before buying it
b) you tested the export from MAIL and import flow to PM first with
only 1 folder and a few messages (maybe 100 or maybe 500) into PM and
made sure things are like you want them to be.
c) you QUIT also PowerMail and relaunch to see if all is still like
you want before continuing putting your time into a huge exodus?!
d) once you are sure that the messages arrive in PM as you want -
i.e. that you follow the export/import steps as outlined in PM online
manual etc. - you begin the big exodus.
e) once the exodus is done and BEFORE you start messing around in
PowerMail, you make a BACKUP.
f) right? you've made some sort of backup?
g) now you start messing around in PowerMail with filters and folders
and whatnot.
h) after all of this if you haven't done e) you backup everything at
this point.
i) ...
j) okay, so now you are in trouble...
k) when all the trouble begins, do you also reboot your machine? this
can do wonders at times.
l) I don't know WHAT all you imported into PM and how you setup the
filters and VIEW options (people sometimes freak out and think all
their mail is gone but basically they just set their view option to
only view unread mail... it happens)... but the ADDRESS BOOK is
usually a small file - except you are running some 10'000 address
based book or something.
m) if I'd be in you situation I'd do the rebuild of the database but
not expect too much.
n) redo the export in smaller steps as outlined above, while using PM
for your daily mail
o) backup regularly (set a backup script to do a backup of your PM
folder) - remember, PM should not be open when the backup is running.
---marlyse
On Mar 24, 2007, at 10:04 PM, Robert Morrison wrote:
> Thanks, I did everything right the first time...I guess powermail
> is just too risky for me...I need reliability and it appears
> powermail doesn't have it.
>
> Robert
----------------------------------------------------------------------
Subject: Re: Powermail Failure...Please Help
From: "Matthias Schmidt" <[EMAIL PROTECTED]>
Date: Sun, 25 Mar 2007 18:03:04 +0900
Am/On Sat, 24 Mar 2007 22:04:34 -0500 schrieb/wrote Robert Morrison:
>Thanks, I did everything right the first time...I guess powermail is
>just too risky for me...I need reliability and it appears powermail
>doesn't have it.
PowerMail is the most reliable E-mail client I ever used so far and I
guess I tested pretty much everything what is available for the Mac
since the old OS 7 days.
All the best
Matthias
------------------------------------------------------------------------
Admilon Consulting GmbH <http://www.admilon.de>
Am Wiesengrund 9a, 90584 Allersberg
Geschaeftsfuehrer: P. Frank, J. Krey, M. Schmidt
Amtsgericht Nuernberg: HRB 21750
Tel.: 09872-31 43 30
------------------------------------------------------------------------
----------------------------------------------------------------------
Subject: moving a folder from one user environment to another
From: "Ken Pope" <[EMAIL PROTECTED]>
Date: Sun, 25 Mar 2007 13:34:49 -0400
I have 2 user enviornments in PM 5.5. One of them has a folder with
7,000 messages that I would like to move to the other user environment.
What's the best way to do this?
Thanks, as always, for your help.
Ken
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End of powermail-discuss Digest
