Hello Bob, As far as I could tell, this case was closed over two months ago when we sent you your second key. Please see the actual key forwarded to you in separate mail; you asked for a public reply here so the excerpt is snipped below.
Our system for issuing licences has been automated for a while now, but one if its limitations is that the script does not automatically loop in sending a number of licenses greater than one automatically, this is a shortcoming. Finally, I've never been shy of admitting an occasional incompetence in customer support publically on this list; however this case is a bit unfair, but you may not have received the key I guess. Please follow up with either Chantal or myself in private mail if there is anything else we can do. Kind regards, jean michel/ctm qa ---------------- Begin Forwarded Message ---------------- Subject: Your personal PowerMail 6 registration info ! Date Sent: Saturday, September 18, 2010 3:49 PM From: CTM registration <[email protected]> To: [email protected] To the attention of Bob Parks , Thank you for choosing PowerMail 6, a sustainable alternative to Mac e- mail clients evolving since 1995. Please save this message as your proof-of-purchase, it may be required if you request technical support in the future. Kind regards, Chantal Favre CTM Development [email protected] ----------------- End Forwarded Message -----------------
