powermail-discuss Digest #3093 - Wednesday, September 24, 2014

  Disappearing email problem
          by "Frank Mitchell" <[email protected]>
  Re: Disappearing email problem
          by "Tom Bulat" <[email protected]>


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Subject: Disappearing email problem
From: "Frank Mitchell" <[email protected]>
Date: Tue, 23 Sep 2014 16:00:36 -0700

My computer is an iMac running OS 10.9 Mavericks and PowerMail v 6.2.1 build 
4668.

I don't know how long it has been going on, but I have just noticed what may be 
a serious problem with PM.

As an example, my son sent me an email, I opened the email, wrote a reply and 
sent it to him. But, when I then looked for my son's original mail in my 
In-Tray to move it with my reply to a different folder, it had disappeared.

When I used command-F to search "in selected folder (In Tray) only" for all 
emails with my son's name included in the From field, nothing happened.

When I do the same search "in all local mail folders", all by son's emails for 
the past 15 years are listed, including the lost one. The list also indicated 
that many of them, including the lost email, *were* in the In-Tray.

I have been through the "Compact Database', "Update Search index" and "Compact 
Search Index" routines and searched the settings in PM's Preferences for an 
explanation.

After the above, I had exactly the same experience today with an email from my 
sister except that it disappeared when I only read the email without writing a 
reply.

I tested the above by opening an unimportant email in my In-Tray, read it and 
closed it again. Opened the Out-Tray then back to the In-Tray. Sure enough the 
email has disappeared from my In-Tray.

Restarted the computer and repeated the previous test with the same result.

Has anyone else noticed this? Does anyone have an explanation?

Thanks,
Frank

-- Frank Mitchell, Scottsdale, Arizona



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Subject: Re: Disappearing email problem
From: "Tom Bulat" <[email protected]>
Date: Tue, 23 Sep 2014 23:14:10 -0400



>Has anyone else noticed this? Does anyone have an explanation?

hi,
Just today, I created a reply, and I clicked on a different window, and then I 
could not find that newly created e-mail, and had to start over again.

Your problems jogged me into writing this.

Weird.

Thanks, and so long for now, TOM


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