Sounds like they are suffering from HIPAAphobia.  As your business associate
they are allowed to deal with data that affects treatment, payment or
operations.  They should be able to mail the itemized statement or allow the
patient to pick it up from them.

-----Original Message-----
From: Barrientos, Julia [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 11, 2001 12:00 PM
To: '[EMAIL PROTECTED]'
Subject: Privacy Regulation 


We have outsourcing agencies that are stating due to the HIPAA regulation
patients cannot pick up itemized statements from them . That they have to
come into the hospital and pick them up directly . Is they're a regulation
that identifies outsourcing agencies and the ability to mail patients
itemized statements? 

Can you tell me where I can find more information on this regulation? 
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