Has anyone investigated the ability to have a verbal authorization that would then be followed up with a written authorization?
For example, if a disease management vendor (under the marketing communication mandates) contacts a plan enrollee about joining a specific program, can they first obtain a verbal authorization to use PHI for the purposes of their program. Then, the disease management vendor would begin their operations while at the same time sending the plan enrollee a written authorization to send back. For this specific health plan / employer, the operations of the disease management vendor would not necessarily fall under health care operations. The concern is that after contacting the plan enrollee (under the marketing communication mandates) about joining the program, that interest may be lost if they have to obtain a written authorization before moving forward. It has been their experience that a verbal contact initially is the most effective. Any thoughts? Similar situations? Thanks everyone, Tonya Tomak Maurer Watson Wyatt Worldwide 312.704.2494 [EMAIL PROTECTED] ********************************************************************** To be removed from this list, go to: http://snip.wedi.org/unsubscribe.cfm?list=privacy and enter your email address.
