The printer did respond to being left overnight, the morning nozzle check had no gaps, but the yellow was murky and obviously contaminated with another ink. I needed to produce 3 A3+ prints each one containing 2 A4 images to be supplied to my client as match prints. One print was B&W so I figured it was worth a go and perhaps might 'print through' the problem with the yellow. The image had a subtle split toning effect and came out absolutely fine. To be honest I have never used the 2100 for any kind of B&W, but have heard horror stories, especially re- the Grey Balancer software: I was expecting to have to resort to Black ink only, but the print amazed me. I kept comparing it to the monitor, couldn't fault it. Made me feel a lot less enthusiastic about taking a hammer to the printer and sending it to Silicon Heaven....
Down side: I went on to attempt A3's for my book, but the heads clogged again after 6 A3s (total for the day). Two head cleaning attempts only produced worse nozzle checks.
I am not getting very far with Epson tech support, though this morning's call did provide an explanation as to why they haven't answered my last e-mail: 30 days MINIMUM to respond to e-mail. Helpful.
I have been promised a return call by tomorrow, but don't hold out much hope. Obviously I am not keen to go back to their repair shop for a 4th time, and as this has already dragged on for over 2 months I would like to get it resolved quickly - it is a product aimed at professional photographers, can Epson's support match their product?
Tucked away in the very small print is an instruction to store spare cartridges the right way up before use. Could cartridge storage be a clue?This is new to me and struck me as very sound advice. Curiously, early last summer when the carts were very hard to find in London, I hoarded a large supply as soon as I could get some. I stored them with the tabbed boxes interleaved, so every other one was inverted. Used it all without a problem, and AFAIK all my stock has been 'right way up' since moving in January. But I'll pay attention to this in future (though do dealers?).
you might like to have a look at http://www.colourmanagement.net/epson.html
thorough cleaning just might help.
Thanks Neil, I have heard talk of Windex on the MacEpson list, wasn't sure what was a suitable alternative in the UK. (A thread awhile back advised caution when choosing products as some window cleaners can be harmful - or so someone claimed). Does this tip apply to the inks in the 2100?
Five miles later - mark you the potholed roads of Oxfordshire given you the
pefect Martini "shaken, not stirred" - and the thing worked perfectly
Great tip Mike, sadly the roads in France are way to smooth for this to work <G>
(Even sadder, I sold my car when I left England)
Cheers, William Davies
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