I sent the printer to the PrinterMan who declared after � 120.00 worth of checks that my printer was f*****d and that fitting new heads might cost another �80.00-90.00. I bought a new 1160 for 185.00 had a new set of profiles produced and I now have a better 1160 than ever before. The new heads may or may not sort the problem but a lot of time as well as money can be wasted trying to fix what is basically a very cheap printer.
Dear Glyn
I am posting this having given the matter careful thought and having rung Ian Richards (The Printer Man) this morning, for an explanation as to why we have not heard from him as our printer was returned some six weeks ago. He says he is waiting for new print nozzles.
Briefly our own experience is as follows for you to make what you will of it.
Epson 5000 developed a head cleaning problem and Ian was phoned. His estimated price for the repair/service to be within �200. Go ahead given. Job done and then he rang for card payment of �400. Printer arrived back with those worm like bits of polystyrene mixed up in the works! Following extracting the rubbish the printer failed to produce a decent print. Two days were spent in trying to get a couple of usable prints from it without displaying blocked nozzles .....actually it was horrendous. Lost count of the cleaning cycles and wasted paper but we eventually managed to get the two A3 prints out of it that could just be used.
Ian was kept informed of this from the moment we had it back, and the printer was returned as soon as we had those two prints out of it. When the printer was returned I asked that it be fixed and sold on by Ian, it now transpires perhaps for the price of the original repair.....so a gently used quality printer basically given away!!
Cheers
Richard -- Richard Kenward Digital Imaging...Quality drum scans for professionals. See Labs section at www.prodig.org (and email for pdf) +44 (0)1873 890670
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