Hi A little while back I posted the problems I was having with Sony support, or lack of. I had a private email from Richard Kenward offering to help in any way he could. I took up his offer and a few days later was contacted by Sony Customer Services with a solution!
They had found a replacement monitor and would not be sending back mine as it had already been returned 3 times (it seems they have a policy of not returning an item 3 times but Customer Support made no mention of it and were trying their utmost to make me accept mine). I was assured the replacement monitor would be thoroughly checked over and overseen by the person I was speaking to before it was dispatched. It arrived this morning and is the same age as mine and, outwardly, in the same condition. The picture looks superb - I suppose anything looks superb after seeing an out of focus kaleidoscope for a month! Seriously, it does look and the display is more or less even. BTW, I never did get that promised callback from the supervisor or the engineer. I think I would still be waiting if not for Richard's intervention. Shangara Singh. __________________________________________________ :: Photoshop CS Adobe Certified Expert (ACE) :: Photoshop CS Essential Tips && ACE Exam Aids && Glossary :: http://www.photoshopace.com && http://www.examaids.com =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
