Paul,

I understand where you are coming from; we all have bad times but may I
pick you up on several points?

The 2100 if I am not mistaken is an Epson printer, not Canon, hence the
total lack of care or support. Canon really are quite good on their
printers.

C1 - I have now downloaded three versions since the release of 3.5, two
from Denmark, one from RawWorkflow.com - in terms of support, they have
a forum at rawworkflow that works well and telephone support for pro
users that seems to work OK for me.

Regards,

Nick WB

> I am in a "hate manufacturers" mode.  I have spent a lot of 
> time chasing Canon, Phase One and others and am really pissed 
> off at their lack of response.  I had a big issue with Canon 
> over the 2100,


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