It was 26/10/04 10:26 am, when John Cole wrote: > Many thanks for the reply. I tried both suggestions, to no avail. > Before I start on tech support, this is an upgrade from V6 which is still > installed on the machine. Might it be worth trying a "cleaner" clean > install of CS with V6 removed?
John AFAIK, that shouldn't be necessary. The files are usually put into different folders. It's been a while since I installed and can't remember whether it is possible to put the files for the upgrade into the older version's folders. IAC, I never do that with upgrades, unless instructed by the installer, so haven't clocked whether it is possible with a Photoshop install. The upgrades aren't really upgrades in the true sense of the word, they are full installations. They just require you to have the full version or the previous version on the disk or its CD/Serial number to hand. The prefs files also have different names, so that the two versions can reside on the same disk. It might be an idea to keep the old version for a while - unless, of course, you have somehow managed to mix the files. In which case, remove all traces of Photoshop, restart and do a clean install. Shangara Singh. ________________________________________________ :: Adobe Certified Expert (ACE) Photoshop CS :: Photoshop CS Essential Tips || Photoshop Glossary (eBooks) :: Examaids for Adobe & Macromedia Certification :: http://www.photoshopace.com || http://www.examaids.com =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
