Hey - ----

For the second time in as many attempts, I have stopped the process of
buying software upgrades. Why? A "online delivery fee" included. The
example this morning: Parallels. I have ignored for a while the
"opportunity" to upgrade it. I got a notice for an offer I thought was
reasonable price ($30), so I said "Sure, why not?" I followed the
link, and was on the "checkout" screen on their site. There it was:
Extended Download Service:      $6.99. I muttered a few expletives, and
said "F this."

I took the time to look for some feedback mechanism to tell them what
I think of this, but the only option seemed to join their forum. I
didn't bother.

Opinions?

Ken

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