We can't ping the website and/or mail server.

The host apparently blacklisted our office IP because of too many bad login 
attempts to the pop3 server.  

Gee, I wonder who made too many attempts to log in with a bad password? 




________________________________
From: Mike Copeland <[email protected]>
To: [email protected] 
Sent: Thursday, September 13, 2012 2:41 PM
Subject: Re: [NF] all of a sudden pop3 not working, client losing mind

....uh....first, are we talking about sending email still? Getting 
email? All of the above and some general HTTP protocol thrown in? It's 
all Internet, but it's like trying to drink from a waterfall to approach 
the problem with an "all of the above" scheme.

Narrow down the scope. Focus on one part of the problem.

Can you use telnet and connect between the "bad" workstation and the 
email server?
Use port 110 or 587 for IN bound email.
Use ports 25 and 993 for OUT bound email.
     telnet pop.emailserver.com  110  (or 587, or 25, or 993)

Maybe it's just me, but Tracert is a bit low level for just trying to 
determine why your workstation can't get email (POP3). Or are you saying 
that they can't browse (HTTP) either?

Mike

-------- Original Message --------
Subject: Re: [NF] all of a sudden pop3 not working, client losing mind
From: Michael Madigan <[email protected]>
To: [email protected]
Date: 9/13/2012 1:35 PM

I was on the phone with Optonline and they had me do a tracert on our mail 
server.   It goes through 13 hops and then dies at

13    61 ms    55 ms    54 ms  po2.car02.dllstx4.networklayer.com [70.87.254.62]

everything after that times out.

This is the first time I have ever experienced an issue where a specific 
website stops being able to be reached.

What now?







________________________________
From: Mike Copeland <[email protected]>
To: [email protected]
Sent: Thursday, September 13, 2012 2:30 PM
Subject: Re: [NF] all of a sudden pop3 not working, client losing mind

Good point...many ISPs recommend that you try port 587 for POP3 instead
of 110. My experience has been that sometimes it works better with 110,
sometimes the same ISP will work better with 587 depending on the
workstation and email client software. You might also consider setting
up the client software for IMAP instead of POP3.

First, though, try to determine if you have an IN or an OUT problem.
Isolate, divide, conquer.

Mike

-------- Original Message --------
Subject: Re: [NF] all of a sudden pop3 not working, client losing mind
From: roger <[email protected]>
To: [email protected]
Date: 9/13/2012 1:26 PM

I had the same problem with Comcast they changed the port from 25 to 993   and 
110 to 587.  Suddenly no emails went through what a pain
So go and check if you are having the same issues

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of [email protected]
Sent: Thursday, September 13, 2012 1:57 PM
To: [email protected]
Subject: Re: [NF] all of a sudden pop3 not working, client losing mind

They won't have any effect on each (the ports). Are you getting any kind of 
error msg? Have you, temporarily, disabled the firewall on that workstation?

Sent from my Verizon Wireless 4G LTE DROID

Michael Madigan <[email protected]> wrote:

I know, that's what I'm trying to explain to him but he's becoming 
belligerent.  How can opening up port 25 have anything to do with port 110?  
I've never blocked 110 on any of his computers.


________________________________
From: Mike Copeland <[email protected]>
To: [email protected]
Sent: Wednesday, December 31, 1969 7:00 PM
Subject: Re: [NF] all of a sudden pop3 not working, client losing mind

POP3 is inbound and uses port 110

SMTP is outbound email and uses port 25

The are totally separate processes.

Mike

-------- Original Message --------
Subject: [NF] all of a sudden pop3 not working, client losing mind
From: Michael Madigan <[email protected]>
To: [email protected]
Date: 9/13/2012 11:56 AM

All of a sudden my client's pop3 isn't working, and client is losing his mind.

I changed the router to open up a users port 25 for a new user on the system, 
and coincidentally his incoming email doesn't work.

So I set his router back to the way it was, even though I've never blocked Pop3 
ever, and it still doesn't work.


What are some things that can affect pop3?   He says he can get the email when 
he takes his laptop home, but not at the office.

--- StripMime Report -- processed MIME parts --- multipart/alternative
     text/plain (text body -[excessive quoting removed by server]

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