On Thu, May 30, 2013 at 11:25 PM, Ken Dibble <[email protected]> wrote:
> >> Users often don't know what they want until they see what they can get. > > An excellent argument for getting prototypes in front of the user as quickly as possible, or "ship early, ship often." Classic example was an app designed to the specs of the manager (great thumbrule: managers speak confidently about the 90% use case and tend to ignore the 10% exceptions-to-the-rule). Developed screens with no actual processing behind them and sat down with users and walked through how they would process the orders they do every day. Step-by-step right through order entry, customer selection, detail items, shipping costs, taxes, right up to... "What happens when we have to split the order between two destinations in two different states," asks the clerk. Ba-da-boom! Right there, brought up all sorts of issues with orders split between different destinations, backorders, partials, and shipping FROM different warehouses, all of which had been hand-waved by the manager, but was in fact key to successful processing. -- Ted Roche Ted Roche & Associates, LLC http://www.tedroche.com --- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html --- _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/CACW6n4ty2297-C69u26-o4BA3h6S=xou7ot5ss+zlrhan_1...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
