Just wondering if one of the "blanks" were forwarded to you, does the
PDF open okay on your system or is the file damaged?
You may have PDF files that are not useable, or it may be the recipient
is missing a font or something that the PDF reader does not have access to.
Try sending the email to a free Yahoo or GMail account for the person
who is getting blanks and see if it opens from that alternate email
destination or not. That will help narrow down the possibilities (is the
email receiving server, the receiving workstation's PDF reader,
workstation's Antivirus, etc.)
Mike
Sytze de Boer wrote:
I wonder if anyone here can help
My system creates a pdf document (using XFRX)
I can verify the pdf is perfect. (Its a very customised freighting invoice
system)
It then emails this file as an attachment.
My client's client receives a blank pdf
The blank pdf is about 10 kb. About the same as the pdf which is still on
the client pc.
I have verified the process because I can Remote desktop into my client
system.
About 50 of my client's client emailed to say they received blank pdf's, so
its not a question of pdf readers playing up.
I have thought about replacing xfrx but since it is creating the correct
pdf, with all the details, I'm not sure what that will achieve.
The client also has my payroll system, in a different folder
This creates pdf payslips.
I've emailed such a payslip to myself and there are no problems.
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