At 15:36 2015-04-23, Sytze de Boer <[email protected]> wrote:
I have a client who runs my invoicing/job centre system
He has about 6,000 clients, 15,000 stock items and 500,000 history
transactions
My client is complaining about performance.
I have other clients who have many more clients, stock items and 1.5
million history transactions where performance is not an issue.
I have asked him to upgrade his network switch, cabling, and to make sure
his AV software excludes *my* folder on the Server
(The server is a simple Win 7 pc with an SSD hdd, accessed by 5 users)
He has done so, but still thinks performance is slow
I've logged into his system via Teamviewer and all is quick and snappy
Is there a tool I can run on the workstations to see network performance?
Is there something else I can do to measure/compare the software
performance versus the hardware performance?
You are looking for a technical solution. There might not be one.
Your client thinks that the system is slow; you think that the
system is fast. It does not matter how tests you run. You have to
handle the perception issue.
It might be some oddball area that the client has latched onto
as how the system is slow. It might be that you are not seeing the
system under the load that the client sees.
Get the client to show you the issue. Otherwise, the two of
you will be talking past each other.
Sincerely,
Gene Wirchenko
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