Thank you for sharing these links.  Will check them out.

-----Original Message-----
From: ProFox [mailto:[email protected]] On Behalf Of Wollenhaupt,
Christof
Sent: Thursday, February 18, 2016 9:55 AM
To: [email protected]
Subject: Re: Remote Desktop Options

> but clients have experienced the session screen turning black after some
> time.
>

Maybe any of these help?

http://www.grishbi.com/2015/01/rdp-black-screen/
http://www.grishbi.com/2015/07/windows-2012-rdp-black-screen-event-id-7011-a
-timeout-30000-milliseconds-was-reached/

-- 
Christof


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