> > I did try using the free version of logmein, which supports remote > > control - but not file transfer (for that you need the "Pro" version
> > that comes with a monthly fee), and found it too difficult to work > > with/around > > I have found that too many "IT Managers" haven't a clue what > an IP Forward setting is, much less how to set up a VPN. > When I offer to share that info with them they often scurry > off into the realm of, "That will expose us to hackers (so > let's do VPN then)". There are sure a lot of folks who > should understand these minor matters that are too scared to > let anyone learn how weak they really are. True. I hope I don't have to bump too many heads over this, but the advantages of remote control are so strong that clients will eventually have to agree to use *something*. I once had a customer shut down VPN access because his network geru told him it wasn't secure. At the time, I was on a dial-up connection, and using VPC was complicated by connection loss and time-outs, so it wasn't that big a loss at the time, because I yet to feel the real benefits. Last night ... I started vncviewer, entered a password, client machine appears, speed is very good ... takes an hour or so to install changes, check them out (and thereby demo'ing them for the client, watching at the same time). Something doesn't work right ... get diagnostics, switch back to dev machine, make changes, test, ship, run again ... no delays, few minutes total. There just isn't any comparison in terms of overall effectiveness from sales through support, especially for custom software work, to how it used to be. I'm already thinking that I wouldn't support custom work any other way. I've used various remote control tools over the years, but it seems that only these days, with ubiquitous low cost, high speed, reliable connections and good/free tools, it's really ready for prime time (as in 'a requirement for custom project work'). A big part of my enthusiasm for the xVNC approach in particular is that I don't see it going away or converting to a monthly payment. There's a lot of flavors of VNC our there, and at least some will stay free for a while, and that with it already installed and working, I don't see it going away anytime soon either. Bill > Hence the LogMeIn > solution (free version) has become part of my arsenal to > provide remote support for clients - and it does a great job > for me. I get around the free version's lack of File > Transfer by using WinZip and my ftp Server. Sure, it takes > longer than a direct File Transfer, but at least I do not > have to deal with folks who ought to be able to understand > simple router/firewall issues - yet don't. > > That said, if the client's router/firewall settings are > configured correctly then UltraVNC is indeed a fine solution. > I still tend to use pcAnywhere over a VPN wherever I can, just cuz. > > Gil > _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
