Vnc is a popular tool for accessing the servers electronically when physical
access is not available in the corporate world.

Usually IF you have a good relationship with the sys admin people and they
TRUST you, they will help you..
However in the last 5 years or so, sarbanes oxley has tied their hands quite
a bit.
 


Virgil Bierschwale
http://www.virgilslist.com
http://www.tccutlery.com
http://www.bierschwale.com
http://www.bierschwalesolutions.com

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Bill Arnold
Sent: Thursday, December 28, 2006 6:18 PM
To: 'ProFox Email List'
Subject: RE: [NF] ultravnc

> > I did try using the free version of logmein, which supports remote 
> > control - but not file transfer (for that you need the "Pro" version

> > that comes with a monthly fee), and found it too difficult to work 
> > with/around
> 
> I have found that too many "IT Managers" haven't a clue what an IP 
> Forward setting is, much less how to set up a VPN.
> When I offer to share that info with them they often scurry off into 
> the realm of, "That will expose us to hackers (so let's do VPN then)".  
> There are sure a lot of folks who should understand these minor 
> matters that are too scared to let anyone learn how weak they really 
> are.


True. I hope I don't have to bump too many heads over this, but the
advantages of remote control are so strong that clients will eventually have
to agree to use *something*. 

I once had a customer shut down VPN access because his network geru told him
it wasn't secure. At the time, I was on a dial-up connection, and using VPC
was complicated by connection loss and time-outs, so it wasn't that big a
loss at the time, because I yet to feel the real benefits. 

Last night ... I started vncviewer, entered a password, client machine
appears, speed is very good ... takes an hour or so to install changes,
check them out (and thereby demo'ing them for the client, watching at the
same time). Something doesn't work right ... get diagnostics, switch back to
dev machine, make changes, test, ship, run again ... no delays, few minutes
total.

There just isn't any comparison in terms of overall effectiveness from sales
through support, especially for custom software work, to how it used to be.
I'm already thinking that I wouldn't support custom work any other way. 

I've used various remote control tools over the years, but it seems that
only these days, with ubiquitous low cost, high speed, reliable connections
and good/free tools, it's really ready for prime time (as in 'a requirement
for custom project work'). 

A big part of my enthusiasm for the xVNC approach in particular is that I
don't see it going away or converting to a monthly payment. There's a lot of
flavors of VNC our there, and at least some will stay free for a while, and
that with it already installed and working, I don't see it going away
anytime soon either. 


Bill


>  Hence the LogMeIn
> solution (free version) has become part of my arsenal to provide 
> remote support for clients - and it does a great job for me.  I get 
> around the free version's lack of File Transfer by using WinZip and my 
> ftp Server.  Sure, it takes longer than a direct File Transfer, but at 
> least I do not have to deal with folks who ought to be able to 
> understand simple router/firewall issues - yet don't.
> 
> That said, if the client's router/firewall settings are configured 
> correctly then UltraVNC is indeed a fine solution.
>  I still tend to use pcAnywhere over a VPN wherever I can, just cuz.
> 
> Gil
> 



[excessive quoting removed by server]

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