We've heard other negative comments from people in our area concerning Comcast, but I rarely, if ever, have heard a positive comment about any cable company.
Comcast will replace, but not support the new device. I'm not aware of their reasoning for replacing one device not supported by them with another??? I'm mainly concerned about the quality of the replacement devices they are offering. I would consider looking for a local consultant who had experience with the Cisco to manage that device, if the same level of protection is not available in the Netgear or SMC devices. James E Harvey Corresponding Officer/M.I.S. bus: 717-637-8931 fax: 717-637-6766 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Whil Hentzen (Pro*) Sent: Friday, January 12, 2007 10:41 AM To: [email protected] Subject: Re: [NF] Firewall advice James E Harvey wrote: > Our previous ISP (Blazenet) was bought by Comcast. > > Blazenet required that we purchase a cisco pix firewall 506E as part of our > package, but it was fully managed by Blazenet. We didn't even have the > username/password. > > Now, Comcast says they will not support the Cisco 506E firewall which was > installed by Blazenet. > > We finally got the username/password from Comcast, and they have offered to > replace the Cisco with either a Netgear or SMC gateway. > > Should I be concerned? Concerned.... about what? The quality of a netgear/SMC gateway over the existing Cisco box? Or of Comcast's attitude that they'll buy a customer list but not support what the customers had contracted for? Will THEY support the netgear, handling all the firewall issues? (snicker, snicker) Or are they just offering to replace the box, but you're still on your own to manage it? SBC did the same thing to me, but not even under the guise of buying an ISP. One year they managed my firewall (same situation - I didn't even have the password to the box); next year, I was on my own. Bastards. Whil [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
